Work

Long-arc problems, followed across teams and platforms.

AI Assistant Phase one shipped, phase two in research NuORDER · 2025

Assortment, Assisted

One connected AI workflow inside NuORDER Assortments. An analysis assistant shipped first to build trust, then a creation wizard that drafts a data-backed assortment from scratch and hands straight back to the assistant.

2-phaseassortment analysis assistant shipped first, creation wizard built on top
3 draftsone generation, three directions. Buyer picks the starting point
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AI Assortment Assistant - the new-assortment setup and AI version chooser handing off into a generated assortment grid with the assistant open beside it
B2B Marketplace 0 → 1 Lightspeed · 2020–2023

Lightspeed Supplier Market → B2B Network

A B2B procurement marketplace for retail merchants. Designed end-to-end, shipped to beta, and instrumental in a $100M+ acquisition.

60×order growth in 9 months
8 wk → minof manual work, now done in minutes
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Lightspeed Supplier Market search results
Platform integration Post-acquisition Lightspeed × NuORDER · 2021–2023

B2B Network - wholesale meets the POS

The post-acquisition integration that synced orders, products, and inventory between NuORDER wholesale and the Lightspeed point of sale - replacing a workflow merchants bridged by hand.

60×order growth in 9 months
8 wk → mincross-platform sync, one click
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Review POS sync - exporting a NuORDER wholesale order to Lightspeed POS, matching products and flagging unmatched items as new draft products before export
Enterprise platform AI feature NuORDER · 2022–2023

NuORDER Assortments & Order Intent

Order Intent connected NuORDER's two sides of wholesale buying - replacing the export-email-rekey handoff with a live, versioned, catalog-linked workflow between retailers and brands.

2-waycollaboration channel between retailers & brands
1stAI feature shipped on the platform
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NuORDER Order Intent - a retailer submitting an order intent from an assortment, handed off to the brand's order intent view
Retail × AdTech Google pilot Lightspeed × Google

Google Local Inventory Ads in Lightspeed POS

A strategic Google pilot that turned POS inventory into local advertising inventory - letting brick-and-mortar retailers get discovered on Google, directly from their point of sale.

1stPOS partners on this Google integration
6+Google services unified into one guided flow
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Google Local Inventory Ads reporting in Lightspeed POS
Personal-lines insurance Mobile-first belairdirect (Intact) · 2019

belairdirect multi-car, multi-driver & home quote

Extending a high-converting online quote to multiple cars, multiple drivers, and a car + home bundle: researched, benchmarked, workshopped, and tested with real customers, mobile-first.

1 car → bundlefrom a one-car quote to multi-car, multi-driver & a car + home bundle equals a bigger discount
Call → checkoutfrom a call-centre handoff to a fully digital checkout
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belairdirect offer page - multi-car, multi-driver, with a car and home bundle